Insurance

Health Insurance may cover all or a portion of your session.  We accept Blue Cross and Blue Shield, Triad HealthCare Network (Focus Plan), Centivo, UMR  and United HealthCare/Optum and may file insurance as a courtesy to you.   As coverage varies from plan to plan and policy to policy, please contact your health insurance provider prior to your first appointment to verify coverage.   

 

Some questions to ask your insurance company may include:

  • Do I have mental (behavioral) health insurance benefits?

  • What is my deductible and does it apply to Individual counseling?

  • What is my financial (co-payment or co-insurance) responsibility?

  • How many sessions are covered?

  • Do I need a referral from my Primary Care Provider or pre-authorization?
     

Please let us know if you have insurance other than those listed here.  We can provide you with documentation to request reimbursement for Out-of Network services, if available.  Please call your insurance company to verify this benefit.

Reduced Fee Sessions

Reduced fee services are based on need and are available on a limited basis.  We may be able to offer fees on a sliding scale if you are not able to use insurance and there are openings for these appointments.  Please call (336) 494-5743 to inquire about reduced fee sessions.  

Payment

Your co-payment or the full session fee is due at the time of appointment.  Cash, Check and all major credit cards are accepted. You may also be able to use your FSA or HSA benefits. 

Cancellation Policy

Because your session time is reserved for you, a 24- hour notice of cancellation is required to avoid responsibility for the full session fee.

Fees and Session Types

 

Phone Consultation (15 minutes) - no charge for new clients
 

Individual intake session (60-75 minutes) $160-$225
 

Individual Session (50 minutes)  $175
 

Couples Sessions (60-75 minutes)  $160-$225
 

Online sessions (50 minutes) $175

Address

1205 S. Main Street, Burlington, NC 27215, USA

Contact

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(336) 494-5743

©2017 by Konchellah Counseling & Consulting